GABORONE – Stanbic Bank Botswana advises its stakeholders that there has been one (1) confirmed case of Covid-19 infection in their Head Office building in Fairgrounds, Gaborone. The employee was working from home at the time of testing positive, and the last time the employee was in the building was 14 days ago, on the 29th of May 2020.
The Ministry of Health and Wellness has been working with and supporting the Bank. As at today, the building has been inspected, and almost all the employees in the building have undergone testing for Covid-19. The few employees who came into direct contact with the infected individual have been taken into compulsory isolation by the Ministry and none of them were in client-facing roles. Our thoughts are with all affected employees and their families. Counselling services will be provided to affected employees.
While only a small area of the Bank was exposed, the entire building will be closed-off and decontaminated over the weekend. Only employees who test negative for Covid-19 will be allowed back into the building, with the prior approval of the Ministry.
Our valued clients and stakeholders are assured of uninterrupted services as we have invoked our Business Continuity Plan to service their needs from the remaining branches in Gaborone as none of these were impacted. All our digital channels are available for 24/7 banking.
The Customer Contact Centre (CCC) can be reached on 0800 600 685 or +267 3987801 or through the email address email@example.com. Stanbic Bank Botswana Chief Executive, Mr. Samuel Minta, said “We commend the Ministry on their proactive response and assistance in handling this matter in the best possible manner. We prioritise the health and safety of our staff and clients, and we will do whatever it takes to keep them out of harm’s way.”